Pollo Tropical Menu Prices and Calories

Yes. MyPollo® Rewards runs through the Pollo Tropical app (iOS and Android) and pollotropical.com/rewards. The rewards page lists 50 Pollo Points on joining, a free TropiChop® bowl after a first purchase of $15 or more, 1 point per $1 spent and a $5 reward for every 75 points, plus referral rewards. The terms add a free birthday item and say Points Rewards expire 365 days after they are received, while all Rewards expire 90 days after issuance unless otherwise specified. Rewards work at participating locations only.

Yes. Catering is ordered at catering.pollotropical.com or by calling 1-866-769-7696, extension 2, and every store page has an Order Catering button. The regular menu lists Party Bundles of meats, sides and sauces serving up to 10 guests. Package contents, prices and notice requirements are not published on the brand pages that were readable.

Yes. The ordering menu has a Family Meals section described as a meal fit for the whole family. The homepage showed an original family meal at $20.99 in October 2026, and a MyPollo Rewards landing page says members get an original family meal for $15 every Monday; neither gives terms. The February 2026 nutrition chart names two family meals, Chicken and Rolls (with a choice of family sides) and Family Duo Whole Chicken, plus family-size sides and add-on meats. The site does not list what the original family meal includes.

All 122 store pages list Delivery and In-Store Pickup, while the brand FAQ says delivery is offered in select markets, so check the store locator for your restaurant. Delivery partners are not named on the site. The company described the brand as featuring drive-thru service in October 2023, but store pages do not say which restaurants have a drive-thru.

Authentic Restaurant Brands (ARB), formed in 2021 as a Garnett Station Partners portfolio company, owns Pollo Tropical. ARB completed its purchase of Pollo Tropical's parent company, Fiesta Restaurant Group, on October 30, 2023, paying $8.50 per share in cash, and Fiesta became a private company. ARB's website (published January 27, 2026) lists Pollo Tropical among its five brands. In September 2026, NRN and Restaurant Dive reported a $325 million investment package for ARB from London-based Trimontium; neither article says control of ARB changed.

The official locator listed 122 restaurants on October 30-31, 2026, all in Florida (24 of them in the city of Miami). ARB gave the same count in January 2026, and NRN reported it in September 2026 with more than $327 million in 2025 sales per Technomic. FSR reported 125 units in April 2025, and 134 company-owned restaurants were reported when the acquisition was announced in August 2023. The brand does not franchise in the continental US apart from licensed sites such as college campuses and one hospital; it licenses restaurants in Puerto Rico, Freeport (Bahamas), Panama, Guyana and Ecuador.

At the Pollo Tropical at 1277 Southwest 8th Street, Miami, FL (checked October 31, 2026), food on the Pollo Tropical menu runs from $2.49 (Chocolate Chip Cookie) to $36.89 (Family Meal Duo). The typical item costs about $11.89. Prices are set by each restaurant, so your local menu may differ.

The cheapest food item we found was the Chocolate Chip Cookie at $2.49. Other low-cost picks: Flan ($4.79), Pollo's Chicken Soup - Cup ($4.89), Small Protein Cup - 32g of Protein ($4.99).

The Small Protein Cup - 32g of Protein, at 132 calories. Other options under 500 calories include Cripsy Chicken Breast - Entrée Only (180 cal), Flan (210 cal), Chocolate Chip Cookie (230 cal).

The Pollo's Chicken Soup - Bowl has 300 calories (Listed in the official guide as Caribbean Chicken Soup (Bowl)) and costs $7.39 at the restaurant we checked.

The Fried Yuca has 320 calories (Regular: 320, Large: 640) and costs $6.19 at the restaurant we checked.

Yes. We list 3 kids' items, priced from $8.79 to $8.79.

No. On October 31, 2026 we priced the same 96 items on the DoorDash menus of 3 Pollo Tropical restaurants: they came to $1,039.14 in Miami, FL, $1,052.84 in Orlando, FL and $1,039.14 in Tampa, FL. Orlando, FL was the most expensive and Miami, FL and Tampa, FL the cheapest. Restaurants can set their own prices, and delivery apps usually charge more than ordering in the restaurant.